Privacy Policy

Privacy Policy

Last updated: 11th June 2023

This Privacy Policy describes how MVHStudios collects, uses, and protects the personal information you provide when using our website www.mvhstudios.co.uk. We are committed to respecting and protecting your privacy, and we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information:
We may collect the following personal information from you when you visit or use our Website:
- Name
- Contact information (e.g., email address, telephone number)
- Billing and shipping address
- Payment details
- Account information (if applicable)

1.2 Automatically Collected Information:
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Website usage information (e.g., pages visited, time spent on the website)

2. Use of Information

2.1 We collect and use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders, inquiries, and support requests
- Providing you with relevant information, updates, and promotional offers
- Improving our products, services, and website functionality
- Personalizing your user experience on our Website
- Complying with legal obligations and preventing fraudulent activities

2.2 We may use the automatically collected information to:
- Analyze trends and statistics
- Enhance and optimize our Website
- Monitor and prevent unauthorized access or abuse

3. Legal Basis for Processing

We will only process your personal information if we have a lawful basis to do so. The legal bases for processing include:
- Performance of a contract: Processing your information is necessary to fulfill our contractual obligations when you place an order.
- Legitimate interests: Processing your information is necessary for our legitimate interests, such as improving our products and services or preventing fraud.
- Consent: We may rely on your consent to process certain types of personal information. You have the right to withdraw your consent at any time.

4. Data Sharing and Disclosure

4.1 We may share your personal information with third parties for the following purposes:
- Payment processing
- Order fulfillment and shipping
- Website hosting and maintenance
- Marketing and advertising
- Legal compliance and enforcement

4.2 We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request the correction of any inaccurate or incomplete personal information.
- Erasure: You have the right to request the deletion of your personal information, subject to certain legal obligations and exceptions.
- Restriction: You have the right to request the restriction of processing your personal information in certain circumstances.
- Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal information